There are many people who are in employment where if they are off work sick, they do not get paid. It must very much annoy these people to hear about the fortunate workers who are still paid when they are ill, abusing the system.

I have a friend who recently told me about a lady he works with. At times she will come to work with a really bad cold or cough, when really she should be at home in bed. By going to work she could be infecting other people with her germs of course. She would be asked why she had come to work when she obviously should be in bed. Her response would be that she did not want to waste her sick days when she was ill. She might as well come to work and be ill there, it would be no fun at home, she would continue.

This woman treated her sick entitlement as extra holiday days. The bosses who were unaware of her attitude presumed that when she did actually phone in sick, that she must be extremely ill, when in fact she would be perfectly fit and healthy.

Another example of abusing the sick entitlement system is a story I heard recently. The company involved had around fifteen percent of its full time staff in one of its buildings, on long term sick leave. The company then announced the closure of that particular building which would include all of the staff being made redundant. The office though would remain open for the next six months, however the only people who worked ninety percent of that six month period would be able to have full redundancy payouts. The amount of people who suddenly stopped having depression and bad backs was astonishing, they called it a miracle.

Racing towards the hospital in the middle of the night, you think about what you are going to see. Entering a room, you see one of your patients lying down with eyes closed. A sense of guilt overwhelms you, when you hear colleagues’ words “No hope”. The situation drove you to the choice you need to make: either to shut down the apparatus of support and release a patient from suffering on his way to death or do nothing in order to save good name you acquired during your practice. Leaving the room, you start going back to your student years where the problem of euthanasia was discussed frequently. What was your attitude? Of course you thought of this way out as of unacceptable an inhumane as most of people think. Did you really give a problem a good thought being a student? Obviously it never occurred to you that you may appear in front of a choice like that. And now, having a reputation of a professional, what are you to choose?

Euthanasia is determined as an act of merciful killing that releases a person from suffering. Now this term has to be specified, because the specialists of Middle Ages released their patients not only form physical but also from spiritual sufferings. Nowadays obligations of doctors are limited by law and in some states euthanasia is prohibited by law, unless one of he family members presents a request that is further investigated. There are several moral aspects of such a decision. On one hand there are Ten Commandments of the Holy Bible, one of which states “Do not kill”. After humanism was established as a philosophical current, some consider euthanasia a crime. On the other hand there are words of Hippocrates that pleads to help the needy regardless their position in the society. If nothing but sufferings awaits a person on a short way to death, why should a doctor who understands the situation let someone be tortured? Isn’t it even crueler than killing somebody? These are moral aspects of the problem, but the code of professional ethics requires action and you are to make the choice. Only after you consider everything and make the right decision you deserve to be called a professional and be respected even more.

The one major challenge with doing business online is that we don’t always get to be face to face with our customers.  Even so, there are ways around this that will bring value to your customer and value in repeat business.  It doesn’t cost that much to call and thank someone for their business.  It doesn’t cost much to send out a thank you card.  I think at times we forget that email isn’t the only way to communicate.  With the prevalence of spam it isn’t always the best way to communicate either.  The internet can be a very impersonal place.  It is ethically challenging to all of us who try to sale a product or business online.  Is there a chance of giving away too much with little return?  That is always a chance we take when we offer advice or tips to a customer.  I can guarantee that over time, the word gets around, and your business will develop a core group of customers who value your service and will tell others.

Being a small business is a challenge in the fast paced retail world of chain stores.  We can’t offer the huge discounts the major chain stores can, but we can offer service value for the product.  I challenge anyone in the IT industry to take that little bit of extra time to teach users the do’s and don’ts of surfing the web.  It will benefit your business and benefit the customer as well.